|RIDLEY COURT PTY LTD
TIME 2 SHOP
POLICIES & PROCEDURES
Policies & Procedures
All and any business undertaken by Ridley Court Pty Ltd Trading as (‘Time 2 Shop’) with you is transacted subject to these Policies and Procedures. In the even that there is any inconsistency between these Policies and Procedures and any other communication from Time 2 Shop, these Policies and Procedures shall prevail unless specified otherwise in writing by Time 2 Shop.
All prices, fees, charges, costs and expenses quoted on the www.time2shop.com.au <http://www.time2shop.com.au/> website are in Australian dollars and are, unless otherwise stated, inclusive of GST and other taxes and duties.
In the event that you purchase a faulty item from Time 2 Shop, Time 2 Shop will only provide a full refund to the customer within 3 days of delivery. Any in discrepancies with a Time 2 Shop order must be notified to Time 2 Shop within 3 days of delivery by telephone or in writing.
Shipping & Delivery
Good's will be delivered upon payment received by customer. This may take 1-2 days for money to transfer. This does not include the delivery time (which may take 2-3 business days). Any questions please email email@example.com. Your order will be sent via courier or registered post. All deliveries are guaranteed to be received (in Australia only) within 4-8 days of your order. If Time 2 Shop is unable to fulfill your order you will be notified within 3 working days by telephone or email.
We will advise you within 3 business days if goods are not available or delayed in delivery via email.
How to Order
a) Once you have selected the Time 2 Shop products you intend to purchase, you must complete the Time 2 Shop purchase form, including your delivery details for dispatch of goods and your preferred method of payment (example, Time 2 Shop may telephone you to collect your credit card details, or you may pay online by credit card).
b) Once you have submitted your order Time 2 Shop will send you an email to confirm the order.
c) If you select to pay online, we shall email you the freight costs; simply go to the payment page.
d) If you select to pay over the telephone, Time 2 Shop will telephone you to provide a quote of freight costs, and will collect your credit card details for payment.
Time 2 Shop may keep your personal details on file when you sign up for the Time 2 Shop mailing list. When you sign up for the Time 2 Shop mailing list, Time 2 Shop will send you information about special offers relating to its products, and also information about new Time 2 Shop products. Time 2 Shop will not sell or trade your personal information to any third party without your consent other than to our delivery agents you have agreed to and to any law enforcement agencies if we are so requested in the event of a suspected breach of the Law. You may unsubscribe from the Time 2 Shop mailing list at any time.
1. What Personal Information Does Time 2 Shop Collect?
Time 2 Shop will not collect personal information unless it is necessary for one or more of our functions and activities. Therefore, when you:
1.Place an order — we may request your delivery details, which is necessary for us to deliver your order.
2.Make a request or inquiry — we may request your contact details, which is necessary for us to respond to your request or inquiry.
However, you can use this Site without telling us who you are. We only collect personal information when you choose to tell us directly.
2. How Does Time 2 Shop Use Personal Information?
We need to collect personal information so that we can provide our products and services, and conduct our business. When you submit your personal information to us, we only use it for the purpose for which it is submitted. For example, when you submit your personal information through the “Contact Us” feature, staff may use the information to contact you with regard to your inquiry. The information is not used for any other purpose.
3. Will Your Personal Information be Given to Anyone Else?
Time 2 Shop does not sell, rent or trade your personal information to or with third parties. Apart from when you have consented, your personal information may only be disclosed outside of Time 2 Shop in the circumstances described below:
(a) Disclosures to external service providers
Time 2 Shop may disclose personal information to external service providers who help us operate our business. If Time 2 Shop engages external service providers, Time 2 Shop takes steps to ensure that those external service providers:
1. comply with the NPPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the new privacy laws); and
2. are authorised only to use personal information for the purposes specified in our agreement.
(b) Disclosures required or permitted by law
Otherwise, Time 2 Shop will only disclose personal information if this is required by law or permitted under the Privacy Act.
4. Security of Personal Information
Time 2 Shop takes reasonable steps to ensure the security of your personal information. While no data transmission over the Internet can be guaranteed to be totally secure, we regularly review and update our security measures in light of current technologies. We take all reasonable steps to ensure your personal information is not lost, accessed, modified, or disclosed without authorisation. In addition, all Time 2 Shop employees are required, as a condition of employment, to treat personal information held by Time 2 Shop as confidential. When we no longer need your personal information for any authorised purpose, Time 2 Shop will take all reasonable steps to destroy or de-identify such information.
5. Access and Correction
Under the Privacy Act, you have the right to seek access to your personal information handled by Time 2 Shop. You also have the right to ask us to update or correct your personal information when it is inaccurate, incomplete or out of date. If you wish to access the personal information that Time 2 Shop hold about you, please set out your request in writing, and forward this to our Privacy Officer, using our contact details.
To provide you with access to your personal information held by us on our current records, Time 2 Shop can provide you with a copy of the relevant personal information (ordinarily, an electronic print-out or a photocopy). Time 2 Shop will not charge you for the cost of providing this type of access to these current records. If you are of the view that personal information about you is inaccurate or out of date, or if you have any other queries about access and correction, please contact our Privacy Officer.
6. Online Privacy Issues
Sometimes our website contains links to other websites, for your convenience and information. When you access a website other than www.time2shop.com.au <http://www.time2shop.com.au/> , please understand that Time 2 Shop is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.
7. Additional Privacy Information and How to Contact Time 2 Shop